The Sacramento Regional County Sanitation District (Regional San)
provides wastewater conveyance and treatment for residential,
industrial and commercial customers throughout unincorporated
Sacramento County; the cities of Citrus Heights, Elk Grove,
Folsom, Rancho Cordova, Sacramento and West Sacramento; plus
Courtland and Walnut Grove.
Sacramento Area Sewer District, or SASD, had an aging website
that was not user friendly and couldn’t be updated by SASD staff.
It was visually outdated, difficult to navigate, and both
visitors and staff reported that they were not able to find what
they were looking for. Perhaps most importantly, it didn’t
represent how much this organization cares about its customers.